Delivery and Collection
Delivery & Collection Policy
Last updated: August 2026
1. Collection
Orders may be collected from:
Print Ready
275 Glasnevin Avenue
Dublin 11
Ireland
Our prices include collection from our store. Please wait until we confirm that your order is ready before travelling to collect it, and bring your order details with you where possible.
2. Delivery
We can deliver to your business or to any address you choose. We use reliable overnight carriers such as DPD and GLS, and we also use An Post and Wheels. Options and charges may depend on size, weight, quantity, destination, urgency and specialist handling requirements. Delivery is charged either at a flat rate or by weight, depending on the product.
If you order several items, we can dispatch each as soon as it is ready or ship everything together, as you prefer. For delivery to more than one address, or outside Ireland, please contact us for a quote.
The delivery price for each item is shown in your basket as you add it, or it is included in a quotation.
3. Estimated Dates
Production, dispatch and delivery dates are estimates unless Print Ready expressly confirms a guaranteed deadline in writing. For business customers, delay does not entitle you to cancel an order for personalised goods. Consumers' statutory rights are not affected (see section 14).
Dates run from the point we have final specifications and artwork, Proof approval (where required) and payment, not before.
4. Urgent Orders
Contact us before ordering if a deadline is critical. We can often prioritise production for an additional charge, but an urgent-production surcharge does not itself guarantee a third-party courier delivery time.
Our lowest prices have the longest lead times. A faster turnaround carries a small surcharge, so allow plenty of time for the best value. For last-minute jobs, phone or email us about same-day despatch and, if we can make it happen, we will.
Urgent surcharges pay for prioritised production. They are not refunded if the carrier is late, unless we agreed a delivery date with you in writing.
A deadline is guaranteed only where Print Ready expressly agrees it in writing.
5. Events and Fixed Dates
If Goods are needed for an event, exhibition, launch, wedding, funeral, promotion or other fixed date, tell us before ordering. Customers should allow appropriate contingency time.
For business customers: unless we have agreed a guaranteed date in writing, we are not liable for loss arising from goods arriving after an event or fixed date, including lost sales, event costs and other indirect loss. Our liability for any order is limited to the price paid for it, as set out in our Terms & Conditions of Sale. Nothing here excludes liability that cannot lawfully be excluded.
6. Courier Delays
Third-party carrier services can be affected by circumstances outside our direct control. Once an order has been handed to the carrier, transit times are the carrier's estimates, not ours. For business customers, we are not responsible for carrier delay, but we will chase the carrier and keep you updated. If a consignment is delayed, damaged or lost, contact us and we will investigate and liaise with the carrier as appropriate.
Nothing in this section limits mandatory Consumer delivery rights.
Please report damage or loss within 48 hours of delivery where you can. We will still look at later reports, but the carrier may not accept them.
7. Failed Delivery
Customers must provide complete and accurate delivery details.
If delivery fails due to an incorrect/incomplete address, refusal, recipient absence where attendance is required, access restrictions not disclosed to us or another circumstance attributable to the Customer/recipient, reasonable redelivery or return charges may apply.
Delivery is complete when the courier leaves the Goods at the address, with a signature or photo confirmation where available.
8. Delivery Damage
Inspect packages promptly. If damage is apparent:
- photograph the external packaging;
- photograph the affected Goods;
- retain packaging and Goods; and
- contact Print Ready promptly with the order details.
9. Multiple Products
Different products can have different production times. We may dispatch items separately or together depending on production and delivery requirements.
10. Large and Specialist Deliveries
Large-format signage, exhibition products, pallets, bulk orders and oversized Goods may require specialist transport, access arrangements and additional charges.
Unless installation or placement has expressly been purchased, delivery may be to an appropriate accessible delivery point and may not include carrying Goods to a particular internal location.
11. International Delivery
International delivery may be available by quotation. Customs charges, import duties, local taxes or destination charges may be payable by the Customer where applicable and unless expressly included in our quotation.
12. Collection Responsibility
Once Goods have been collected by or on behalf of the Customer, the Customer is responsible for their safe transport and handling, subject to rights that cannot lawfully be excluded. For business customers, risk passes on delivery to the address you gave. For consumers, risk passes when you, or someone you have named (other than the carrier), take physical possession of the Goods.
13. Split Consignments
Orders may be produced or dispatched in separate consignments where reasonably necessary because of product type, production location, size, weight or availability. Separate consignments may arrive at different times. Where a delivery is incomplete, contact us so that we can confirm whether the balance is in transit or investigate a shortage.
14. Your Statutory Rights
Nothing on this page limits your statutory rights as a consumer, or excludes any liability that cannot lawfully be excluded.
15. Related Terms
Delivery and collection are also governed by our Terms & Conditions of Sale and Returns, Reprints, Refunds, Cancellations & Complaints Policy.
16. Contact
Print Ready
275 Glasnevin Avenue
Dublin 11
Ireland
Email: hello@printready.ie
Telephone: (01) 858 1000
